Frequently Asked Questions

A ticket gets you entrance to Atlas9. This includes the immersive museum experience, all live performances, and free play in the arcade.

There are discounts available for Wyandotte County residents, children, and heroes (nurses, teachers, etc.) Specific pricing can be found at tickets.atlas9.com.

Tickets are timed entry, and we ask that you arrive within 30 minutes of your entry time. Once inside, you are able to stay until the facility is closed at the end of the night.

Tickets are timed entry, and we ask that you arrive within 30 minutes of your entry time. Once inside, you are able to stay until the facility is closed at the end of the night.

If you are running more than 60 minutes behind, please let us know by calling 913-708-8081 or emailing info@atlas9.com

It is not uncommon for tickets to sell out, so we recommend ordering in advance to ensure the entry time you want. You can also purchase tickets at the box office as a walk-in based on availability.

Yes! We have private spaces available for groups ranging from 10 - 1000. If you have a group of 18 or more, or are planning a party and would like to make your event extra special, please reach out to our groups coordinator by emailing groups@atlas9.com.

Yes! Our FACADE Agent Credential is an annual pass that will get you unlimited access to Atlas9 and select special events for an entire year.

Children 13 and under must be supervised by an adult.

We accept cash, gift cards, and most major credit cards.

Yes, we have gift cards available for purchase!

While we do not offer refunds, we are happy to help you reschedule your ticket to a more convenient time. Please contact us at info@atlas9.com for assistance.

If you need help with an order, please contact info@atlas9.com

Atlas9 is a location-based immersive art experience set inside a transformed 90s movie theater where a projection experiment has gone awry. The malfunction unleashed bursts of energy that altered several forgotten films. Visitors are invited to step inside this story by a secretive government agency called FACADE to uncover what happened.

Guests can explore in a non-linear, self-guided way, moving through rooms, corridors, tunnels, and interactive exhibits that each represent different film-inspired worlds. The venue features a 240-seat theater with live performances.

The experience is interactive, with RFID-enabled wristbands that activate over 70 touchpoints and exhibits throughout the space. Beyond the art and performances, Atlas9 offers themed food, drinks, and retail into the adventure, including a fully themed concession stand and a speakeasy where bartenders play their roles as part of the narrative.

All ages can enjoy Atlas9! It is a family friendly experience. Children 2 and under are free. Age-specific sessions are notated on the ticketing page.

As long as you leave when we close at the end of the night, you can stay as long as you’d like. We have found that some folks are in and out in less than an hour, where others have stayed upwards of 7 hours. On average, we suggest planning for 2-3 hours.

Nope. You can just walk around and enjoy the art and performances if you want!

The arcade and photobooth are free to play and use after entry with your ticket.

All performances are free to ticketed guests.

More than 250 local and national designers, artists, fabricators, illustrators, technologists, engineers, installers, animators, and performers have contributed to the narrative-driven, physical and digital world of Atlas9. AI was used only when individual artists chose to include it as a supporting tool to their design and to bring a dynamic and responsive layer to our interactive experience, not as a replacement for human creativity.

• All processing happens locally on machines we manage.

• Visitor images are never uploaded to external or third-party cloud services.

• We do not train models using visitor photos.

• Images leave the local system only when a visitor intentionally requests them.

Atlas9 has free parking for guests.

Atlas9 has multiple areas where food is available for purchase. Splice Bros Pizza has a robust menu of appetizers, pizza, and other items, including gluten free and dairy free options. The Atlas9 Concessions has offerings that include pizza, popcorn, hot dogs, candy, nachos, pretzels, and other bites. Alcohol is available at the three bars that are found throughout the facility.

There are three bars at Atlas9, and drinks can be taken throughout the facility. Non-alcoholic beverages, including mocktails and fountain drinks, are available as well.

Splice Bros Pizza is available to the general public. Other options, like the Concessions Stand and Speakereasy, are available only to ticketed guests.

Outside food and beverage is not permitted at Atlas9 unless you are working with our groups coordinator using a preferred vendor for catering.

The entirety of Atlas9 is accessible for wheelchairs, scooters, and strollers. There is an elevator onsite along with accessible restrooms. We suggest that strollers are left at home or in the car for the best experience at Atlas9.

There are two family restrooms available for those who need additional privacy for feeding.

Yes, all restrooms are equipped with changing tables.

Please email info@atlas9.com.

Atlas9 is a highly immersive experience that includes flashing lights, loud sounds, sudden effects, and dynamic environments. Guests with sensitivities to these elements - including those with conditions such as epilepsy, post-traumatic stress disorder, or sensory processing sensitivities - may find portions of the experience uncomfortable. If you’re unsure, we recommend skipping this attraction or speaking with a staff member before entering so we can help you decide what is best for you. Please email us at info@atlas9.com with any questions.

Yes, guests with trained service animals are always welcome at Atlas9 in accordance with the Americans with Disabilities Act (ADA). Please note that emotional support animals, comfort animals, and pets are not permitted. Because Atlas9 is an immersive and sometimes high-energy environment with lighting effects, sound, and interactive elements, we recommend letting our staff know upon arrival so we can help you navigate the experience safely and comfortably with your service animal.